Frequently Asked Questions
Below you can find the answers to some of the frequently asked questions to Mcqueens. Learn about Mcqueens, contactinfo, shopping, sizes, payment, shipping, returns and your private contactinfo.
General info
Mcqueens is owned by the danish company Brixen ApS, CVR (VAT) No. 35665765.
Mcqueens is an approved member of FDIH, the Danish E-commerce Association. FDIH is part of E-commerce Europe.
Mcqueens
HC Jeppesens Alle 6
DK-2670 Greve
Denmark
+45 3096 8888
info@mcqueens.dk
Monday to friday: 10-15
All prices includes Danish VAT and tax. For countries outside the EU the Danish VAT (25%) will be deducted upon checkout. Shipping costs are not included.
The fitting sizes are often given in the product descriptions. Please review these. Attention: These are not the body measures but the item measures! If you have any questions regarding the fitting please don’t hesitate to contact us, we’re happy to help.
You & payment
Mcqueens will never ever give or sell your contact info to third-part companies or persons. You are safe with us. For more info please read the Privacy section under Terms.
You can pay with Paypal. If you do not have a Paypal account you can still use all major creditcards or debitcards via Paypal.
Naturally you can browse, shop and pay all of the Mcqueens website with you mobilephone or tablet.
Shipping
Your goods are shipped within 48 hours after receiving your order. Shipping usually lasts between 1-2 days within Denmark and 2-5 days within the rest of the European countries. Mcqueens only let’s you add items to your basket that is actually in stock.
Danish shipping is DKK 39 to nearest postoffice/pakkeboks, and DKK 65 delivered to your homeaddress. Shipping to Sweden, Germany, Holland is DKK 190 (approx. 25 EUR). To other countries please ask for a quote.
Mcqueens provides a 30 day return policy from the day you receive your goods. To exercise this right, please let us know within 14 days of your receipt of the product and send it back, so we have the goods within 30 days of your receipt of the product. Refunds will be sent automatically to your credit card or paypal account. The returned item must be in be in saleable condition. Products on sale cannot be refunded but exchanged.
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